Terms and Conditions

Effective Date: September 16, 2026 | Last Updated: September 16, 2026

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "User", or "Merchant") and Vortisk ("Company", "we", "us", or "our"), concerning your access to and use of the Shift4 Payments by Vortisk application.

By installing our application via your CRM App Marketplace or connecting your account, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms and Conditions.

🛡️ 2. Strict Zero Card Storage & PCI-DSS Compliance

Vortisk does NOT store, touch, collect, or transmit customer credit card numbers, card security codes (CVV/CVC), or expiration dates.

All payment card tokenization is performed client-side inside the consumer's web browser using Shift4's official client-side tokenization script (shift4.js). Card credentials are transmitted directly and securely from the consumer's browser to Shift4's PCI Level 1 certified payment vault. Only single-use, non-sensitive payment tokens (e.g., tok_...) are processed by our software to communicate with Shift4 and your CRM.

3. Software Service Description

Shift4 Payments by Vortisk provides an integration bridge connecting your independent Shift4 Merchant Account to your CRM sub-account using the Custom Payment Provider framework. We are not a bank, card acquirer, or payment processor. All transaction settlements, merchant fees, chargebacks, and payout schedules are governed solely by your independent merchant agreement with Shift4.

4. Subscription Fees & Billing

Access to the application is provided as a paid subscription:

  • Monthly Subscription: $10.00 USD per month, billed recurringly.
  • Annual Subscription: $100.00 USD per year, billed recurringly.

All subscription fees are billed directly via your CRM App Marketplace in accordance with marketplace billing terms. There is no free trial period unless expressly approved in writing. If you cancel your subscription, access to the Shift4 payment bridge will terminate at the conclusion of your paid billing period.

5. Merchant Account & API Security

You are solely responsible for obtaining and maintaining valid, active API credentials from Shift4. All Shift4 API Secret Keys entered by you into the application settings are encrypted at rest using AES-256 encryption. You agree not to share your credentials or use the service for any illegal, unauthorized, or high-risk business activities prohibited by Shift4 or your platform policies.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Vortisk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, resulting from any payment disputes, processor outages, chargebacks, or interruptions caused by third-party services including Shift4.

7. Contact Information

For questions or support regarding these Terms, please contact us at:

Vortisk Support

Email: support@vortisk.com